How Filipucci Jewelers Rebuilt Their Entire Operation with Khairos
A full website redesign, a custom back-office for inventory and watch tracking, automated invoicing, payment reconciliation, hardened security, and email automation - all under one roof.
"We love working with Khairos AI. They move at the same speed as we do, which makes it easier to keep up with our competitors. Unlike others in the space, they actually honor their deadlines. They helped us streamline our back-office infrastructure, rebranded our website, and a whole lot more. No mountain too high to climb with these guys."Davide Filipucci, Owner, Filipucci Jewelers
The Challenge
With hundreds of high-value watches moving between multiple locations and safes, Filipucci had no reliable way to know what was where, when, and why. On top of that, their public website was outdated, invoicing and payment reconciliation were entirely manual, customer emails were piling up, and their back-office had real security gaps - every one of these a daily bottleneck and a risk for a business handling this much inventory value.
Problems Faced
- • No reliable tracking of where each watch was - across locations and safes
- • Outdated public website that no longer matched the brand
- • Manual invoicing and payment reconciliation eating hours every week
- • Security gaps and weak access controls inside the back-office
- • Dozens of repetitive manual back-office processes
- • Customer emails piling up, important inquiries getting missed
What We Built
- • Full website redesign and rebuild
- • Custom back-office with real-time watch & inventory tracking (location, safe, status, history)
- • Automated invoicing tied to the inventory system
- • Payment reconciliation against incoming transactions
- • Hardened authentication, roles and access controls in the back-office
- • AI email triage, prioritisation and drafted replies
- • A dozen manual processes collapsed into one-click flows
Results
100%
Inventory Visibility
Every watch tracked across every location and safe
Hours / week
Reclaimed
Invoicing, reconciliation and back-office work automated
Zero
Missed Emails
AI triages and drafts replies to every inquiry
Ready to Transform Your Operations?
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