How Watch Repair Maastricht Digitised Their Entire Workshop
A specialist watch repair atelier modernised with a custom back-office and automated workflows
"Honestly the best service we have ever received. Khairos always delivers on what they promise, they are responsive, and the back-office they built runs our entire workshop now."Alessandro, Owner, Watch Repair Maastricht
The Problem
Watch Repair Maastricht handled hundreds of high-value repairs without a reliable system to track watches across intake, workshop, parts ordering, and pickup. Invoicing was manual, customer updates were inconsistent, and the website did not reflect the quality of the work.
The Solution
We rebuilt the website and delivered a custom back-office: every watch tracked through every repair stage, automated invoicing and reconciliation, secured access controls, and an AI email layer that triages and drafts replies to customer inquiries.
The Results
Full visibility on every watch in the workshop, hours per week reclaimed on admin, faster customer updates, and a website that finally matches the craftsmanship.
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